The advances that we have seen in mobile technology and the Internet mean that law firms practice in very different ways. While the court room, and many of the legal processes may not have changed specifically, certainly the way that they communicate, the way that people communicate, and the way that administrative and case management work is completed has changed. It also means that there are additional demands, but these demands can be met by your organisation if you utilise some of the most effective and most recent legal practice management tools.
Mobile communication is much more than being able to make a call while away from home. It means that people have, in some respects, become closer and the world has become smaller. Remote working is far more commonplace, and the geographic boundaries that once existed are far fewer than ever before. For the law firm, mobile communication means that the software you implement can be a hosted solution, so that you and anybody that is given access is able to open, edit, and work on documents and update the system from any location where they have access to the Internet. You are no longer tethered to your desk, or even your home.
A side effect of this improved mobile technology and mobile communication is that people have come to expect it. Your clients are less likely to be happy to wait weeks for a letter to be posted, and not only does this mean that you ned to be able to provide email and offer more regular updates, but it also means that you can send updates via SMS or recorded messages if your clients are happy to be contacted in that way.
Legal practice management software is designed primarily to optimise business processes, from simple tasks like logging calls and automatically responding to communication, to full case management and even the automatic running of itemised invoices and full bills. Less human interaction is required, many tasks can be automated or at least simplified, and there will, ultimately, be fewer mistakes and omissions.
Some complex cases require a team of lawyers, solicitors, and admin staff to work together in order to achieve the desired result. You may even need to call on external resources to finish some tasks, and practice management software makes this collaboration much easier. The software can be used to automatically update all team members that are involved, set reminders for tasks and for project segments, and to run reports and other analyses of the project in hand.
One of the benefits of accurate reporting is that the software can be used to help create accurate invoices quickly. Time spent on certain tasks can be logged, the number and duration of support calls received or made can also be tracked, and any external costs can be incorporated into the final invoice, which can be automatically updated, printed, and ready for sending out to post with virtually no human intervention required.
Reducing workload, optimising businesses processes, and improving overall results – these are some of the benefits of using legal firm management software provided by Redbrick Solutions, or relying on any of their additional consultancy and practice management services.